Privacy Policy

Last updated: December 3, 2025

New Jersey Moving & Storage LLC ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request a quote, book a move, or otherwise interact with us.

1. Information We Collect

We may collect the following types of information:

• Contact information: name, phone number, email address.
• Service details: origin and destination addresses, move date, property type, inventory details, access details (stairs, elevators, parking), and any notes you provide.
• Payment information: when applicable, limited billing-related details (processed through third-party payment processors; we do not store full card numbers).
• Website usage data: IP address, device type, browser type, pages visited, and interactions with our website, collected via cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Provide quotes and estimates for moving and related services.
• Schedule, manage, and complete your move or related services.
• Communicate with you about your inquiry, booking, or service.
• Send service-related updates, confirmations, and follow-up messages.
• Improve our website, customer experience, and service offerings.
• Comply with legal obligations and protect our rights.

3. Text Messages, Phone Calls & Email

By submitting your phone number or email through our forms or contacting us by phone, you consent to receive calls, text messages, and emails from New Jersey Moving & Storage LLC related to your inquiry, quotes, scheduling, and service follow-up. Standard message and data rates may apply. You may opt out of marketing communications at any time by following the instructions in the message or contacting us directly, but we may still send essential service-related messages.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to understand how visitors use the site, improve performance, and support advertising or analytics (for example, Google Analytics or advertising platforms). You can usually control cookies through your browser settings, but disabling cookies may affect certain website features.

5. Sharing Your Information

We do not sell your personal information.

We may share your information with:

• Service providers: third-party vendors that help us operate our business (such as website hosting, payment processors, CRM systems, and communication tools).
• Business partners: in limited cases, when needed to coordinate services at your request.
• Legal and safety reasons: if required by law or to protect our rights, property, or the safety of our customers, team, or the public.

6. Data Retention

We retain your information for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and maintain business records. The exact retention period may vary based on the type of data and applicable laws.

7. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.

9. Your Choices & Rights

Depending on your location, you may have rights regarding your data, such as:

• Requesting access to the information we hold about you.
• Requesting corrections to inaccurate information.
• Requesting deletion of certain information, subject to legal or contractual obligations.
• Opting out of certain marketing communications.

To exercise these rights, please contact us using the information below.

10. Third-Party Links

Our website may link to third-party websites or tools. We are not responsible for the content, security, or privacy practices of those third-party sites. We encourage you to review their privacy policies before providing any information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

New Jersey Moving & Storage LLC

70 Hilltop Road, Suite 2450
Ramsey, NJ 07446

Phone: (201) 350-7206

If you have any questions about this Privacy Policy, please contact us.

This Privacy Policy is provided for general informational purposes and does not constitute legal advice. For specific legal guidance, please consult with an attorney.